Updated

On October 20, 2025, from 05:27 UTC to 07:06 UTC, all HTTP-based CSIS services experienced a loss of availability due to an unexpected compatibility issue introduced during an automated Kubernetes cluster upgrade.

A more detailed "Reason for outage" document can be requested via the CSIS Portal.

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Resolved

We've now resolved the incident. Thank you for your patience.

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Identified

We are experiencing issues with our main ingresses. The problem has been identified and we are working on mitigations.

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Began at:

Affected components
  • CSIS Portal
    • Alerts
    • Anti-Phishing
    • Compromised Data
    • Threat Insights
    • Tickets
    • Investigations
  • CSIS API
    • Threat Feeds
    • Tickets
  • CSIS eCrime API
    • Alerts
    • Anti-Phishing
    • Compromised Data